Fluid Heart Ring

🚚 Shipping Policy

• Orders are processed within 24–48 hours.
  
• Standard delivery time is 5–7 business days, depending on your location.
  
• Free shipping is applied on eligible orders (as mentioned on the website).
  
• Once shipped, tracking details are shared via WhatsApp / Email.
  
• Delays due to couriers, weather, or high-volume periods are rare but possible.
  

Refund & Return Policy

• Returns are accepted only for damaged, defective, or incorrect products.
  
• You must raise a request within 48 hours of delivery with clear photos/videos.
  
• Once approved, you can choose between:
  
  Replacement, or
  
• Products must be unused and in original packaging.
  
• Items bought during sales or offers are non-returnable, unless damaged.
  

Important Note

• Rumikaya is a hygiene-sensitive jewellery brand, so returns for personal preference (like design liking or size expectation) are not accepted.
  
• Each piece is carefully quality-checked before shipping