Terms of service

Terms of Service – Rumikaya

By accessing or placing an order on Rumikaya, you agree to the following terms and conditions. Please read them carefully before using our website or services.

Eligibility

There is no age restriction to place an order on Rumikaya. By making a purchase, you confirm that the information provided by you is accurate and complete.

Product Information & Pricing

  • All product details, prices, and availability are subject to change without prior notice

  • We make every effort to display products accurately; however, minor variations in color or appearance may occur due to lighting, photography, or screen settings

Order Acceptance & Cancellation

  • Rumikaya reserves the right to accept, reject, or cancel any order at its discretion

  • Orders may be cancelled due to pricing errors, stock unavailability, or suspicious activity

  • Customers may cancel an order only before it is shipped

  • Once an order is shipped, cancellation is not permitted

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.
Refunds are issued only in cases of damaged or incorrect products, subject to verification and mandatory unboxing video proof.

Shipping & Delivery

  • Delivery timelines are estimates and may vary due to courier delays or external factors

  • Rumikaya is not responsible for delays caused by courier partners or incorrect address details provided by the customer

Limitation of Liability

Rumikaya shall not be held liable for:

  • Delays beyond our control

  • Minor product variations

  • Loss or damage due to misuse, improper handling, or failure to follow care instructions

Our liability, if any, is limited to the value of the product purchased.

Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Rumikaya and may not be used, copied, or reproduced without permission.

Governing Law & Jurisdiction

These terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in Nashik, Maharashtra.

Changes to Terms

Rumikaya reserves the right to update or modify these Terms of Service at any time. Continued use of the website constitutes acceptance of the revised terms.